Privacy policy
Last updated: May 26, 2026
Privacy Policy
LaFlamine is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
Personal Information We Collect
| Type | Details |
|---|---|
| Contact Details | Name, address, billing & shipping address, phone number, email |
| Payment Information | Credit/debit card details, transaction details (we do not store payment data) |
| Account Information | Username, password, preferences and settings |
| Order Information | Items purchased, returned, or exchanged |
| Communications | Customer support messages and inquiries |
| Device Information | IP address, browser type, device type |
| Usage Information | Pages visited, time spent on site |
How We Collect Your Information
- Directly from you — when you create an account, place an order, or contact us
- Automatically — through cookies when you browse our website
- From service providers — payment processors and shipping carriers
- From third parties — marketing and analytics partners
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Manage your account and preferences
- Provide customer support
- Send marketing emails (only with your consent)
- Improve our website and shopping experience
- Detect and prevent fraud
- Comply with legal obligations
How We Share Your Information
We do not sell or rent your personal data. We may share your information with:
| Party | Reason |
|---|---|
| Shipping Carriers | To deliver your orders |
| Payment Providers | PayPal, Klarna, Stripe for secure payments |
| Marketing Partners | For advertising (with your consent only) |
| Legal Authorities | If required by law or to prevent fraud |
Cookies
LaFlamine uses cookies to:
- Remember your cart and preferences
- Analyze website traffic
- Personalize your shopping experience
- Show relevant ads and promotions
You can manage or disable cookies in your browser settings at any time.
Data Security & Retention
- We use industry-standard encryption to protect your data
- We do not store credit card or payment information on our servers
- We retain your data only as long as necessary to fulfill orders and legal obligations
- You may request deletion of your data at any time
Your Rights
Depending on your location, you may have the right to:
| Right | Details |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Request correction of inaccurate data |
| Deletion | Request deletion of your personal data |
| Portability | Receive your data in a portable format |
| Opt-Out | Unsubscribe from marketing emails at any time |
To exercise any of these rights, contact us at official@laflamine.com
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at official@laflamine.com
Marketing Communications
- You will only receive marketing emails if you have opted in
- You may unsubscribe at any time via the unsubscribe link in any email
- We will never share your email address with third parties for marketing purposes
Third Party Links
Our website may contain links to third-party websites. LaFlamine is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
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